How CIOs Can Get the Most out of Artificial Intelligence with Darren Person, Global CIO at The NPD Group, and Max Chan, CIO at Avnet

In this episode, Darren Person, Global CIO at The NPD Group, and Max Chan, CIO at Avnet, share their insights about the use of AI in enterprise industries and reveal how to reap its benefits without breaking the bank. They address knowing when it is time to introduce AI, how to approach boards about it, how to leverage AI to drive employee experience and expand your business, and much more.

Quotes

“You cannot do AI or machine learning without good data. Don’t ever think that AI is this black box that magically is going to solve all your problems. You have to go through the hard work, the iterations, the training of the models, testing the algorithm. Don’t forget the importance that data is for this journey because without it, there’s really no way to be successful and scale for your organization.” – Max Chan, CIO at Avnet

“Data tells a story. It’s our job to figure out what story that data tells, and then how to make sure that we are telling the right story with it. Like anything in statistics, you can use data in a variety of different ways. It’s about the quality of the data that really drives that story. All these tools will help you get there, but at the end of the day, you still need to make sure that the story that you tell is accurate, to the point, and it’s understandable within the data as well.” – Darren Person, Global CIO at The NPD Group

Time Stamps:

* (1:53) Meet our guests, Max and Darren

* (3:33) The current state of AI for enterprise B2B and B2C companies

* (13:12) How to scale AI in your company

* (21:40) The approach boards should take toward AI

* (28:01) How to leverage AI to drive employee experience

* (32:37) Secrets CIOs should know about data

* (31:59) Max and Darren ask each other questions

Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

Links

• Connect with Max on LinkedIn
• Connect with Darren on LinkedIn
• Learn more about The NPD Group
• Learn more about Avnet